2022 Troop Cookie Manager Guide
TrOOP COOKIE Manager Guide 2022 Girl Scout Cookie Program ®
Troop Cookie Manager Guide 1
Inside This Guide Key Deadlines and Tasks............................................................................................................................................................................4 Your Role........................................................................................................................................................................................................6 Terms to Know..............................................................................................................................................................................................7 Troop Resources..........................................................................................................................................................................................8 New This Year...............................................................................................................................................................................................9 Meet the Cookies.......................................................................................................................................................................................10 Project Thank You......................................................................................................................................................................................11 Rewards.......................................................................................................................................................................................................12 At-A-Glance.................................................................................................................................................................................................14 Program Timeline......................................................................................................................................................................................18 Cookie Contests.........................................................................................................................................................................................30 Cookie Cupboard Locations....................................................................................................................................................................31 Guide Appendix.........................................................................................................................................................................................32 Goal Getter Order Card............................................................................................................................................................33 Digital Cookie Tip Sheets Troop Dashboard........................................................................................................................................................35 Troop Digital Cookie Link...........................................................................................................................................43 eBudde Initial Order How-To & Tips......................................................................................................................................48 Cookie Pickup Information and Ordering Information.......................................................................................49 Troop Cookie Pickup Locations................................................................................................................................50 Cupboard Pick Up.......................................................................................................................................................52 Adding Cookie Pick Up User in eBudde.................................................................................................................55 Managing Post-Initial Digital Cookie Girl-Delivery Orders in eBudde.............................................................56 Cookie Booths in eBudde..........................................................................................................................................57 Entering Virtual Booths in eBudde...........................................................................................................................59 Cookie & Digital Cookie FAQ....................................................................................................................................................60 Cookie Booth Guide...................................................................................................................................................................66 Win a Year of Cookies Contest Fliers.....................................................................................................................................71 Project Thank You Flier and Receipt......................................................................................................................................72 Opt-Out Form for Cadettes, Seniors and Ambassadors...................................................................................................74 Cookie Collaborator Letter.......................................................................................................................................................75
2 Troop Cookie Manager Guide
It’s Time to Climb! Thank you for your commitment to nurturing girl ambition—your role as Troop Cookie Manager (TCM) is crucial in the coming months for a successful cookie season and for building the skills that will last her a lifetime. Every Girl Scout has it in her to do amazing things. With your support, she’ll rise to the challenge!
A lot of exciting changes are in store this cookie season—a brand new cookie, an awesome mascot and some useful tech updates. With your help, Girl Scouts will “Climb with Courage” to new heights and set their sights on new adventures that the cookie program can help them achieve. This program is more than just a cookie sale; it’s a chance to help Girl Scouts build essential skills for a lifetime of leadership, bring in troop proceeds to fuel eye-opening experiences, and earn fun rewards. Every cookie purchase fuels local Girl Scouts’ adventures throughout the year: exploring what interests them, discovering their passions, and taking action on issues they care about. Whether they’re using STEM skills to solve a problem, changing a law to help their community, having a courageous outdoor experience, or starting an innovative nonprofit, Girl Scouts build a better future for themselves and the world and they do it all with the help of volunteers like you.
Inside this guide, you’ll find an overview of the program and the season’s key dates, plus some tips to start your cookie season right. Thank you for all that you do to support girl entrepreneurship. Please do not hesitate to reach out to your Neighborhood Cookie Manager or your Product Programs Team for assistance.
Yours in Girl Scouting,
Girl Scouts of Eastern Missouri Product Programs Team
Get Started in Five Steps! Sign up to be your troop’s Troop Cookie Manager in MyGS. Talk to girls and families about the program and distribute your troop’s cookie materials. 1 2 3 4 5 Complete Troop Cookie Manager Orientation in gsLearn beginning Dec. 3. Troop Cookie Managers who complete the Troop Cookie Manager Orientation in gsLearn will receive the exclusive 2022 Cookie Volunteer Patch. Get any extra cookie materials needed from your Neighborhood Cookie Manager. Set up your eBudde and Digital Cookie accounts in December.
Troop Cookie Manager Guide 3
Key Deadlines and Tasks
*P/G= Parent/Caretaker/Girl
T= Troop Cookie Manager
Who
Task
Due Date
Program Preparation T
Log in to eBudde and Digital Cookie admin accounts
Beginning Dec. 7
T
Troop Cookie Manager Webinar: Getting Your Troop Ready for GO Day 11:30 am: https://zoom.us/j/93191494304 password: cookie2022 6:30 pm: https://zoom.us/j/92640078991 password: cookie2022
Dec. 16
P/G T Set up Digital Cookie account
Beginning Dec. 20
T
Complete Cookie Manager Orientation on gsLearn starting Dec. 3
By Jan. 1
T T
Distribute program materials and host a troop family meeting
By Jan. 3 By Jan. 3
Confirm all girls participating are registered members and have completed an updated Health History/Permission form Confirm all Girl Scouts in your troop are uploaded to eBudde and listed correctly
T T
By Jan. 3
Troop Cookie Manager Webinar: Getting Your Troop Ready for GO Day 11:30 am: https://zoom.us/j/985609502 password: cookie2022 6:30 pm: https://zoom.us/j/93263203553 password: cookie2022
Jan. 5
During the Program P/G
Digital Cookie opens
Beginning Jan. 3
P/G
GO Day! Girl Scouts can start taking orders with the order card Troop Cookie Manager Webinar: Signing Up for Cookie Booths 11:30 am https://zoom.us/j/96309735566 password: cookie2022 6:30 pm: https://zoom.us/j/94843907249 password: cookie2022 Council-scheduled Cookie Booth reservation rounds open in eBudde
Jan. 8
T
Jan. 10
T
Jan. 20, 8 pm CST – Round 1 Jan. 22, 8 am CST – Round 2 Jan. 24, 8 pm CST – Round 3
T
Troop Cookie Manager Webinar: Submitting Your Troop’s Initial Early Order 11:30 am https://zoom.us/j/94268234939 password: cookie2022 6:30 pm https://zoom.us/j/92640078991 password: cookie2022 Order card orders entered in Digital Cookie for download by the troop leader or paper cards given to troop Troop Cookie Manager submits troop initial early order in eBudde, along with additional cookies and initial reward order
Jan. 27
P/G
Jan. 30, 11 pm CST
T
Jan. 31, 8 pm CST
T T T
Verify troop bank account information in eBudde Select cookie pickup location and time in eBudde
Jan. 31 Jan. 31 Feb. 2
Troop Cookie Manager Webinar: Best Practices for Cookie Money Management for Volunteers 11:30 am: https://zoom.us/j/96346221812 password: cookie2022 6:30 pm: https://zoom.us/j/92826028668 password: cookie2022
T
Troop Cookie Manager selects new pick up time in eBudde
By Feb. 11
4 Troop Cookie Manager Guide
T
Troop Cookie Manager Webinar: Cookie Delivery, Cupboards, Booths 11:30 am: https://zoom.us/j/99747326368 password: cookie2022 6:30 am: https://zoom.us/j/97855315410 password: cookie2022
Feb. 15
T T T T T
Cookie Cupboards open
Feb. 16 Feb. 18
Cookie Booths begin
Troop Cookie Manager picks up cookies at delivery site as selected in eBudde
Beginning Feb. 25
First ACH Withdrawal has been canceled due to delivery delay
Final council-scheduled cookie booth weekend
March 11-13
Finishing strong P/G
Final day for girl-delivery option in Digital Cookie
March 4
T
Troop Cookie Manager Webinar: Allocating cookies in eBudde and submitting final rewards 11:30 am: https://zoom.us/j/91906126294 password: cookie2022 6:30 pm: https://zoom.us/j/91061279326 password: cookie2022
March 14
Digital Cookie shuts down for orders
March 20
T T
Troop Late Payment Reports due
April 4
Deadline to finalize cookie allocations to girls and submit troop’s final reward selections April 5
N
NCM confirms and submits final rewards
April 6
T T T
Final ACH Withdrawal, final ACH emails will be sent April 14
April 21 April 23
Digital deposits to troops, if applicable
Troop Cookie Manager picks up cookie rewards from Neighborhood Cookie Manager and distributes to girls! Celebrate your cookie success.
Early to Mid May
Troop Cookie Manager Guide 5
• Complete required Council Troop Cookie Manager training each year while in this position • Receive and distribute cookie materials to girls/ families in troop • Adhere to the established guidelines and deadlines regarding submission of orders, paperwork, product delivery, rewards and payment as established in the current program year, including reading program update messages • Promote the Cookie Program, importance and benefits to troop leaders, girls and parents/ caregivers • Become familiar with and use eBudde and Digital Cookie technologies and promote Digital Cookie usage to girls/families Your role as the Troop Cookie Manager includes: Your Role
• Maintain responsibility for all product and payments during the Cookie Program and complete receipts for every financial and product transaction • Reserve (or designate another adult) to reserve council-scheduled and/or troop-scheduled cookie booths • Place and pick up (or designate another trusted adult) pending cookie cupboard orders for additional cookies for the troop • Complete a Late Payment Report by deadline for all adults who have an unpaid balance; be responsible for any unpaid balance for those adults if a report is not submitted • Provide Cookie Program support to girls and families, responding to communication in a timely manner
• Collect money for product ordered from girls/ families and from cookie booths and make regular deposits in troop bank account
• Distribute cookie rewards to girls in a timely manner
6 Troop Cookie Manager Guide
Terms to Know ACH: Automated Clearing House; a safe, secure and quick method of electronic money transfer between bank accounts making collection of payments and reimbursement of proceeds easier for both volunteers and the council. The ACH system utilizes the bank account and routing numbers when funds are withdrawn or reimbursed. All troops in eastern Missouri must use ACH as the method of money collection and reimbursement for the Treats & Reads and Cookie Programs. Digital Cookie (DC): The platform that helps girls run and manage their Girl Scout Cookie business online. eBudde: The Little Brownie Bakers platform that allows volunteers to manage inventory, package allocations and rewards for Girl Scouts in their troop(s) or neighborhood. Goal Getter Orders: Refers to orders girls take after January 30, 2022. Each troop handles these orders differently, discuss with your Troop Cookie Managers best practices for goal getter orders. MyGS: A tool located online at girlscoutsem.org that is used to renew membership, update your contact information and make sure we have the correct information about all your Girl Scout volunteer roles. gsLearn: An online learning platform for Girl Scout volunteers accessed through your login at MyGS Initial Early Order (IEO/IO): Refers to the orders (through Digital Cookie and order card) taken by girls by January 31, 2022. These orders are submitted by the TCM and picked up by the troop in bulk in mid- February. Little Brownie Bakers (LBB): The bakery that our council partners with to supply all our tasty cookies. CEM: Community Engagement Manager; this is a council-level staff member who provides troop support in your local community. CCM: Cookie Cupboard Manager
NH: Neighborhood (Girl Scout); Neighborhoods support troops in their local communities and are comprised of a team of volunteers who serve as the first point of contact for troops and volunteers in their area. Service Unit: Alternate term for what we call a “Neighborhood.” It is the term used in the eBudde platform.
NCM: Neighborhood Cookie Manager
PGA: Per Girl Average; total number of packages assigned to the troop divided by the number of girls selling. A girl is selling if she has one or more packages of cookies assigned to her in eBudde.
TCM: Troop Cookie Manager
Troop Cookie Manager Guide 7
Troop Resources
Troop Cookie Managers have received a printed 12-page Quick Start Guide. This online version of the guide includes even more resources for a successful cookie season, and can be updated with new information during the program. In addition to the Quick Start Guide, troops should have received order cards, money collection envelopes and family guides for each Girl Scout in their troop, and two money/ product receipt books for the troop. If you need additional materials, reach out to your Neighborhood Cookie Manager or complete this form.
Troop Cookie Manager Webinars
Troop Cookie Manager Webinars allow you to get real time information on important tasks during the cookie season, and ask questions of Product Programs staff. Find the links to this session on pgs. 4-5.
December 16 and January 5 – Getting Your Troop Ready for GO Day January 10 – Signing Up for Cookie Booths January 27 – Submitting Your Troop’s Initial Early Order February 2 – Best Practices for Cookie Money Management for Volunteers February 15 – Cookie Delivery, Cupboards and Booths March 14 – Allocating Cookies in eBudde and Submitting Final Rewards
8 Troop Cookie Manager Guide
New This yEar New Adventurefuls! An indulgent brownie-inspired cookie with caramel- flavored crème and a hint of sea salt, Adventurefuls take cookie lovers on a delicious taste adventure. Girl Scouts in eastern Missouri and across the United States will offer the Adventurefuls cookie this season alongside favorites like Thin Mints®, Samoas®, and Girl Scout S’Mores®. Contact Parents through eBudde Troop Cookie Managers can email parents/ caretakers in their troop in one place through eBudde. Digital Cookie Updates • Inventory and payment transactions can feed to Digital Cookie from eBudde • Total girl sales, including booth allocations, can feed to Digital Cookie so she can see her progress toward rewards and goals • Redesigned app with several new features • Two choices for troop Digital Cookie Link: girl-delivery site or shipping/donation-only site. See the Troop Cookie Manager Digital Cookie and eBudde module in gsLearn for more information. Digital Cookie Pick Up Option Customers can order their cookies through the national cookie finder and choose to pick them up at a troop’s cookie booth. More information about this function will be available as we get closer to the beginning of the season and will be placed in this guide when available.
Rewards Highlights Troop PGA Rewards for 175+ and 300+ packages earn all Girl Scouts selling in a troop matching T-shirts or an exciting private Girl Scout experience! • NEW! When Girl Scouts participate in booth sales, they become eligible for a booth sales patch! Girl Scouts who have 1+ packages reported as booth sales through eBudde will receive the patch. Remind Troop Cookie Managers to use the “record booth sales” function in eBudde or check the “Bth” box when creating a girl transaction after booth sales to ensure eligibility. Cookie Experience Coupons Cookie Experience Coupons can be used for most resident camp programs, as well as select council programs and travel experiences! Applicable programs will be noted in the 2022 Camp Adventure Guide and Spring 2022 issue of Inspire Discovery .
Find all the tools you need to manage your neighborhood’s cookie season through eBudde! View individual troop information, and complete cookie tasks all from eBudde online or the eBudde app. eBudde
Troop Cookie Manager Guide 9
It’s Girl Scout Cookie Time!
Girl Scout
Find out more at GirlScoutCookies.org
Find out more at GirlScoutCookies.org
ookie me!
5
$
$
/pkg
/pkg
adventurefuls TM Brownie-inspired cookies with caramel avored crème mEET THE cOOKIES Check out our delicious 2022 Girl Scout Cookie lineup! All cookie proceeds stay local and every cookie purchase fuels Girl Scouts’ adventures throughout the year. $ /pkg
adventurefuls TM Brownie-inspired cookies with caramel avored crème
5
$
/pkg
Contactless Delivery Available
less ry ble
lemon-ups ®
lemon-ups ®
trefoils ® Traditional shortbread cookies • No Partially Hydrogenated Oils (PHOs) • No high-fructose corn syrup; zero grams trans fat, RSP Certified (mass balanced) Palm Oil, Halal certification • For complete nutritional information, visit littlebrowniebakers.com Delicious details Crispy lemon cookies $ $ /pkg /pkg
Crispy lemon cookies
5
$
/pkg
trefoils ® Traditional shortbread cookies
5
$
/pkg
do-si-dos ® Peanut butter sandwich cookies
do-si-dos ® Peanut butter sandwich cookies
Get your favorites delivered!
ur favorites delivered!
Troop #: Cookie Ingredient and Allergen Information may be found t girlscoutsem.org/ meetthecookies
First Name Only
made with natural avors
First Name Only
made with natural avors
Girl Scout:
Troop #:
My goal is:
5
$
$
/pkg
/pkg
To order:
Attach Digital Cookie ® QR code here
Attach Digital Cookie ® QR code here Digital Cookie
List ways customers
ays customers
samoas ® Chewy and rich–chocolaty, coconut, and caramel
samoas ® Chewy and rich–chocolaty, coconut, and caramel
can order from you*
der from you*
Delivery:
5
$
$
/pkg
/pkg
List ways customers can get their order**
ys customers can get their order**
tagalongs ® Peanut butter patties
tagalongs ® Peanut butter patties
You donate cookies, and I’ll deliver them!
ate cookies, eliver them!
Girl Scout Cookies ®
Girl Scout Cookies ® k
$
$
5
/pkg
/pkg
List your chosen organization
our chosen anization
thin mints ® Crisp, chocolaty and minty!
thin mints ® Crisp, chocolaty and minty!
All of our cookies have: NO High-Fructose Corn Syrup NO Partially Hydrogenated Oils (PHOs) Zero Grams Trans Fat per Serving
okies have: tose Corn Syrup ydrogenated Oils (PHOs) rans Fat per Serving
6
$
$
/pkg
/pkg
RSPO-110 6186
RSPO-110 6186
SOY WHEAT MILK PEANUTS TREE NUTS EGG *
EAT MILK PEANUTS TREE NUTS EGG *
See nutrition information for total fat and saturated fat content in Thin Mints, Samoas and Tagalongs. Refer to your cookie package for the most current cookie information. To learn more, visit LittleBrownie.com.
See nutrition information for total fat and saturated fat content in Thin Mints, Samoas and Tagalongs. Refer to your cookie package for the most current cookie information. To learn more, visit LittleBrownie.com.
Adventurefuls Lemon-Ups Trefoils Do-si-dos Samoas Tagalongs Thin Mints Girl Scout S’mores Toffee-tastic
girl scout s’mores ® Chocolate, marshmallowy, graham cookies
girl scout s’mores ® Chocolate, marshmallowy, graham cookies
made with natural avors natural avors
made with natural avors
CONTAINS MANUFACTURED IN A SHARED FACILITY WITH
*Made with Coconut.
*Made with Coconut.
6
SHARED FACILITY WITH
$
$
/pkg
/pkg
The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, are owned by Girl Scouts of the USA. The LITTLE BROWNIE BAKERS® name and mark, and all associated trademarks are owned by Ferequity Inc., an afliate of Ferrero Int’l, S.A. ®, ™ & © 2021 Ferequity Inc. 063021
and mark, and all associated trademarks and logotypes, are owned by e LITTLE BROWNIE BAKERS® name and mark, and all associated trademarks c., an afliate of Ferrero Int’l, S.A. ®, ™ & © 2021 Ferequity Inc. 063021
toffee-tastic ®
toffee-tastic ®
10 Troop Cookie Manager Guide
Rich, buttery toffee cookies
Rich, buttery toffee cookies
Project Thank You The Project Thank You program is a Girl Scouts of Eastern Missouri service project that gives our community the chance to donate cookies to the USO of Missouri, Operation Food Search and other nonprofit partners.
The program provides our Girl Scouts the opportunity to learn about philanthropy and the importance of giving back. For each $5 donation, we will gift a package of cookies to one of our partner organizations like the USO of Missouri or Operation Food Search. Additionally, Project Thank You requires no contact or delivery. To help promote Project Thank You to customers, a flier and receipt is available at girlscoutsem.org/cookies or pg. 69-70.
Customers can donate $5 Project Thank You cookies in two ways: • Using the Cookie Packages Donated column on the paper order card • Adding Project Thank You to online orders through Digital Cookie
Troops that select a charitable organization other than Project Thank You need to order and track these donations separately as Gift of Caring. Only Project Thank You packages are eligible for Project Thank You rewards.
Troop Cookie Manager Guide 11
Rewards Girls earn individual rewards based on total sales. Cadette, Senior and Ambassador troops that opt out of individual rewards still qualify for earned patches, highest level of Camp Experience Coupon earned, and rewards earned at the 1,000+ package level when applicable. Individual girl orders cannot be combined to achieve higher level rewards. Troop Cookie Managers are on their honor to demonstrate good business ethics and not combine girl orders. Initial Early Orders are calculated based on the package distribution in eBudde on February 1, 2022. All packages must be distributed by March 22 in order to count towards final rewards. To receive high-level rewards, girls’ families must be in compliance with payment deadline. Rewards are shipped to Neighborhood Cookie Managers the in early April and troops will pick up from them. Girls who earn higher-level rewards, at 1000+ package levels will be contacted directly by Product Programs
Cookie Experience Coupons are redeemable for select 2022 resident camp programs and select council- sponsored travel & multi-day adventures, including Camp CEO, Space Academy, Junior Travel Trip, Summer GAM, & individual Destinations. Cookie Experience Coupons
Climb with Courage Theme Patch 12+ pkgs
Cooling Fabric Bandana 30+ pkgs
Sunglasses 65+ pkgs
Motivational Water Bottle 105+ pkgs
Koala Plush 145+ pkgs
and
and
and
Cookie Experience Coupons are earned only at the highest level achieved, opt-out troops can still earn coupons. 280 pkgs = $100 cookie experience coupon 500 pkgs = $175 cookie experience coupon 1,000 pkgs = $375 cookie experience coupon
Dri-Fit Samoas® Adventure Shirt + 2022 Bar Patch 185+ pkgs
Eco Crossbody Tote + Clip on Koala 230+ pkgs
Camp Sit-Upon + $100 Cookie Experience Coupon 280+ pkgs
Rain Poncho + Goal Getter Patch 350+ pkgs
Bar Patch At highest sales level
and
Visit online reward demos for more details on select items.
and
and
Custom Embroidered Camp Blanket + $375 Cookie Experience Coupon 1,000+ pkgs
Camp Duffle + Animated Bag Tag 425+ pkgs
Compact Beach Towel + $175 Cookie Experience Coupon 500+ pkgs
Samoas® Hoodie 750+ pkgs
12 Troop Cookie Manager Guide
Patch Rockers Earn all 4 to create a tree.
Project Thank You Rewards
Initial Early Order Rewards For orders submitted by January 30, 2022
Digital Cookie ® Rewards
Goal Getter 350+ pkgs
Cookie Techie Patch 18+ Emails sent through Digital Cookie®
Booth Sales 1+ booth pkgs, recorded in eBudde Super 145+ pkgs in Initial Early Order Cookie Techie 18+ emails in Digital Cookie®
and
Gift of Caring Patch 12+ Project Thank You Donations
Koala Bracelet 30+ Project Thank You Donations
Custom Bubble Pop Fidget 100+ pkgs through Digital Cookie®
NEW
Koala Slipper Socks + Super Patch 145+ pkgs
Crossover Patch Created Avatar, sent 18+ emails during Treats & Reads AND sold 145+ pkgs of cookies. *Mailed to homes in June.
Reversible Bucket Hat 300+ Project Thank You Donations
Council reserves the right to replace with items of equal or higher value. All rewards except cookie experience coupons are cumulative. Earning a coupon does not guarantee a spot in a program. Registration and payment of a deposit when programs open is recommended to secure a spot. Coupon notifications will be communicated in early April. Girls in opt-out troops will still receive any patches, coupon at the highest level earned, and rewards at the 1,000 pkg and higher when earned.
Expert Entrepreneur Club
Bonus Rewards!
OR
OR
OR
3 person tent + collapsible solar lantern + camp cooking cups
Polaroid Sport Action Camera + Tripod
Symbolic Koala Adoption OR Indoor Gardening Kit OR Build Your Own Tech Kit
Adventure Outdoors Kit OR Adventure Photographer Set 1,500+ pkgs
Canopy Climb Experience AND Custom Backpack 1,500+ pkgs
Troop Rewards
3D Printer Starter Bundle + 3D Printer Training
OR
Based on girls selling PGA, earned by all girls selling in the troop and two volunteers. Reward opt-out troops are not eligible for troop rewards.
AND
6 Month Baking Kit Subscription + Bakeware Set
Sport Kite + Lawn Game + Inflatable Paddleboard
Inventive Entrepreneur Kit AND 3rd Degree Glass Factory Private Glass Experience 3,000+ pkgs
Fun in the Sun Kit OR Cookie Chef Kit 2,500+ pkgs
Climb with Courage T-Shirt 175+ PGA
Summer Cookie Celebration Event 300+ PGA
Troop Cookie Manager Guide 13
At-A-Glance
Participation Method
What It Means
When It Happens
Let families know their Girl Scout can set up her own account through Digital Cookie. Girls share their unique cookie link via email, social media, local neighborhood sites, and at parent/ caretaker workplaces. Girls can add their link to door hangers or business cards to leave behind at door to door sales. Find resources for Girl Scouts at LittleBrownieBakers.com
Digital Cookie opens Jan. 3 and is open until the program ends on March 20.
Digital Cookie Online Account
Girl-delivery option ends March 13.
Marketing Product Girls are permitted to accept in-person orders, including door-to-door sales (with proper adult supervision). Online marketing and sales efforts during the cookie program should adhere to the digital marketing guidelines and online safety practices. Sales links should never be shared on online resale sites like Facebook Marketplace or eBay.
Girl Scouts can take orders with their paper order card door-to- door, at workplaces or from friends and family and then deliver the cookies and collect payment at time of delivery.
Order card sales start Jan. 8.
Order Card Sales
Order cards are due Jan. 30.
After this time, Girl Scouts can continue taking orders with the Goal-Getter order card.
Packages and Cases Cookies are $5 a package, except S’mores® and Toffee-Tastic®, which are $6 per package. Packages have varying numbers of cookies depending on variety. A case is 12 packages of cookies. When submitting your troop initial early order, your order will automatically round up to cases, typically providing troops a few extras to fulfill later orders. Cookie Cupboard orders later in the season can be placed by the package or case.
How to Get Cookies
Tips and Tricks
Orders placed for girl-delivery, shipped and donated on Digital Cookie between Jan. 3 – Jan. 30 (or earlier, if you submit your troop’s initial early order prior to Jan. 30) will automatically be included in your troop’s initial early order. If parent/caretakers in your troop use the online order card entry system in Digital Cookie, you will need to download the report and enter those orders into eBudde. These entries do not automatically feed over to eBudde. Orders placed for girl-delivery on Digital Cookie after you submit your troop’s initial early order will require the parent/ caretaker to communicate the number of cookies needed with the Troop Cookie Manager to supply out of troop extras or through a Cookie Cupboard pickup. You will need to enter the packages in eBudde by variety and transfer cookies to the Girl Scout. Specific instructions can be found on pg. 56. Order cards submitted through eBudde by Jan. 30 will be included in your troop’s initial early order, due to a production delay, initial orders will be available for pickup starting Feb. 25 Order card orders placed after Jan. 30 require the parent/ caretaker to communicate the number and types of cookies to you. Your troop may have extra cookies from your initial early order, or orders may need to be picked up from a Cookie Cupboard. Cookie Cupboards are locations around the council where you can pick up extra cookies for later orders or booths. They are typically volunteer-run and will open the weekend of Feb. 18. Remember, you have the option to set parent/caretakers in your troop as designated cupboard pickup users in eBudde. See pg. 49-55 for more information.
The parent/caretaker listed on the Digital Cookie site must review and approve all orders placed. Remind parents not to approve orders they cannot deliver (i.e. out of town orders or strangers). Remind families of Girl Scout safety guidelines and always follow the digital marketing guidance, see more at girlscoutsem.org/ cookies . Tip: After your troop’s initial early order, give parents/ caretakers a deadline each week to turn in their additional orders and set clear expectations on when you will pick up cookies from the cupboard. Remember, you have the option to set parent/caretakers in your troop as designated cupboard pickup users in eBudde as well. Returning this year, your troop has the option to set up a Troop Digital Cookie account for use at booths or promotion through the Girl Scouts of the USA Cookie Finder. See pg. 43-46 for more information. Always practice safety when selling door to door. Never enter a home or vehicle when selling cookies or making a delivery. Adults must accompany Girl Scout Daisies, Brownies and Juniors when taking orders, selling or delivering product. Girls in grades 6-12 must be supervised by an adult when selling door-to-door and must never sell alone. Find Cookie Cupboard information on pg. 11. Find pickup user information on pg. 55 in the appendix.
Money Management Money due to council for the product the troop received is collected via ACH at the end of the program. Payments collected through Digital Cookie will automatically be transferred to council. The Troop Cookie Manager or troop leader should collect and deposit cash frequently as a best practice. A Troop Late Payment Report is required for any family not paying in full by the deadline.
At-A-Glance
Participation Method
What It Means
When It Happens
Cookie Booths Your troop can choose to do in-person or virtual cookie booth sales to earn additional proceeds and help the troop/girls reach their goals, give opportunities to market cookies in a different
Reserve council-scheduled booths starting Jan. 20. Find instructions about signing up for cookie booths, the rules for each round of scheduling in eBudde and information on finding and submitting your own booth see pg. 57-58 in the appendix and the forthcoming Cookie Booth Guide.
way and engage girls who may not be able to participate in other ways. Troops can sign up in eBudde for a council- scheduled booth site, or you can contact a business in your neighborhood to set up a booth.
Taking Care of Your Product Cookies should be stored in a cool, dry place in an area free of chemicals or pests. Certain cookies – including Thin Mints, Tagalongs and Adventurefuls are more prone to melting because of their chocolate coatings. In case of unseasonably warm temperatures, coolers can be used to keep cookies cool.
Cookie booths begin Feb. 18.
Project Thank You (PTY) is the council-wide donation program that allows customers to donate Girl Scout Cookies to our non-profit partners at the USO of Missouri and Operation Food Search. Project Thank You orders from the “Cookie Packages Donated” line on the order card should be entered in eBudde on the PTY line.
Project Thank You donations are available to customers online, at booths and through the order card.
Project Thank You
Media Inquiries During the Girl Scout Cookie Program, troops are occasionally approached by reporters from television, radio, newspapers and online media for interviews and photo opportunities. Be sure you understand what they are interested in covering before agreeing. If you are approached by the media in a crisis or uncertain situation (such as being solicited for your Girl Scout opinion on potentially controversial topics), please DO NOT make any statements to the media. Instead, contact the Council communications team immediately at kdaleen@girlscoutsem.org .
How to Get Cookies
Tips and Tricks
As we are experiencing a delay in initial order delivery, tro- ops who would like to participate in booths during the first two weekends can pick up orders from a cupboard, opening as early as Feb. 16. Have questions about rounding up or ordering extras in your initial order? Reach out to your Neighborhood Cookie Manager. If you do not have extras from your initial order, you can pick up cookies from a Cookie Cupboard. Cookie Cupboards open Feb. 18 (the GSEM Cupboard opens Feb. 22). Not sure how many packages you need at your booth? Check out Rallyhood or Marvelous Mentoring to get tips from other troops or ask your Neighborhood Cookie Manager for guidance!
Cookie booths require a minimum of two girls and two registered adults, maximum of four girls and two registered adults per shift. Council-scheduled booths include partners like Schnucks, Dierbergs, Walmart, Dunkin, JoAnn, Walgreens, The Magic House, Lowe’s and GNC. These booth partners should not be contacted by individual troops for booths; certain locations may not be available. Find information for contacting booths on pgs. 72-73 and remember, a good rule of thumb is that Girl Scout Cookie Booths should only be hosted at businesses Girl Scouts could patronize themselves! Once you have your location secured, be sure to report it as a MySale in eBudde. NEW! When your Girl Scouts participate in booth sales, they become eligible for a booth sales patch! Girl Scouts who have 1+ packages reported as booth sales in eBudde will receive the patch. Make sure to use the “record booth sales” function in eBudde or check the “Bth” box when creating a girl transaction to ensure eligibility. Talk to your Girl Scouts about including Project Thank You in their elevator pitches to customers. Consider a donation drive or a donation specific goal for your troop. Girl Scouts can earn Project Thank You rewards—check out the order card for more details
Project Thank You cookies are delivered from Council inventory directly to the partners—no need to pick up physical packages to fulfill your Project Thank You donations!
Troop Proceeds PGA Proceeds 1-139 PGA $0.80/box 140-189 PGA $0.90/box 190+ PGA $1.00/box
Cadette, Senior and Ambassador troops may choose to opt-out of rewards, increasing the troop proceeds by an additional $0.05/box. deadline.
Program Timeline
BEFORE THE PROGRAM
dECEMBER 3-jANUARY 3 Complete Troop Cookie Manager Orientation
Complete your orientation via gsLearn at girlscoutsem.org/cookies . If a volunteer needs assistance accessing gsLearn, please refer them to the Answer Center at 314.400.4600 or answercenter@girlscoutsem.org . The Troop Cookie Manager orientation is a program overview and role introduction. Product Programs staff will provide live webinars throughout the season covering key tasks, such as submitting the Initial Early Order. Neighborhood Cookie Managers may hold neighborhood-specific sessions to provide support as well.
November 23 No Funds Handling
Troop Cookie Managers and Troop Leaders will receive information regarding adults within the troop who have no-funds handling restrictions. Anyone with a no-funds handling restriction cannot be responsible for money or product. Girl Scouts whose primary caregiver has a no-funds handling restriction can still participate in the cookie program if an unrelated adult living at a different address takes responsibility for her orders and product. Girl Scouts can still participate in troop cookie booths.
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December 7 Log In To eBudde
Volunteers will receive an email from do_not_reply@littlebrownie.com inviting them to log in to eBudde. Returning users can also go directly to cookieportal.littlebrownie.com and log in using their previous information. Upon log in, returning users will be prompted to enter a new password. If you run into any issues, click forgot password and click through the prompted email to set up for the new season. If your information changes during the cookie program, please update it in the portal. Familiarize yourself with the eBudde Dashboard. • Scroll to see the troops in your area and check their rosters and sales progress • Under the Reports tab, find the information you need on unsubmitted orders, rewards and more During the program, encourage troops to participate and help with tips and reminders. You can communicate with families in your troop by navigating to the Contacts Tab and selecting Email Branch. Select who will receive your message on the right-side menu. Troops will not be able to add girls in eBudde and will have to contact council to request they be added. Membership data will be imported on the following dates: Find more information and get help using the Help menu or the VIPeTraining sections.
• November 30 • December 10 • January 7 • January 28
Please note, Girl Scouts who are not participating do not affect the girl-selling PGA or eligibility for contests or rewards. Therefore, if a troop has a Girl Scout on their roster who is no longer participating, her presence will not impact their sales. We ask that troops not request a girl be removed from their troop in eBudde, unless they know the girl should be moved to a different troop. Log In To Digital Cookie
An email will be sent on Dec. 7 with your unique DC login information. It should be coming from “Girl Scout Cookies” with the subject “Register for the Digital Cookie Platform Today.” Digital Cookie can be accessed at https://digitalcookie.girlscouts.org/login.
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Program Timeline
dECEMBER-January 15 Family Cookie Meetings Host a meeting with Girl Scouts and families to discuss the cookie program. Check out the Family Meeting Guides to plan your meeting: Confirm all parents/caregivers have signed annual health/history forms and all Girl Scouts have updated memberships. Prepare girl packets and distribute. If you need additional Cookie Materials, contact your Neighborhood Cookie Manager. December 20 Parent/caretaker will receive an email to set up Digital Cookie on Dec. 20. Customers can begin ordering on Jan. 3. Set up troop Digital Cookie Storefront Troop Digital Cookie storefronts will look like a girl’s site but will function separately from any girl’s individual site. The troop link can be used for things like a troop virtual cookie booth or the Digital Cookies- Cookies in Hand credit card system at booths. Troop Links will be advertised through the Girl Scouts USA Cookie Finder. Sales that come in through the troop link, which is not intended to be a replacement for normal troop cookie activities, will still need to be allocated to individual girls in eBudde, like you would do for a regular booth. When you log in as the troop user, on the left side of your screen there will be a button to activate that link. Once girl accounts are turned on, you will be able to go through the full set-up process. See step by step instructions in the appendix on pg. 42. Girls set up their Digital Cookie Storefront At this time Girl Scouts can set up their Digital Cookie storefront.
Before January 8 Cadette, Senior and Ambassador Troops can Opt-Out
Cadette, Senior and Ambassador troops who have completed a majority vote to opt-out of physical rewards in order to receive additional proceeds, should confirm their vote at https://bit.ly/21-22OptOut and opt out of rewards through eBudde settings before GO Day.
Questions about opting out? Contact the Answer Center answercenter@girlscoutsem.org .
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Program Begins January 8 GO Day Log in to eBudde to: • Verify or enter bank information • Update troop goal
• Cadette, Senior and Ambassador troops who have voted to opt out should have completed the opt-out process by updating their eBudde settings. If you have troops in your Neighborhood who you believe have opted out by accident, please let us know so we can reach out and adjust their settings. To complete each of these actions, 1. Navigate to the “Settings” Tab in eBudde. Select “Edit.” 2. Under the Left Column on “Settings” enter your bank name, routing and account number. 3. Enter a troop goal and select the opt-out option if desired. Select “Update”
January 30 Parent Initial Early Order Card Submissions
Until January 30, parents/caregivers can enter order cards into Digital Cookie or give paper order cards to the Troop Cookie Manager. Make sure to set clear expectations with parents in your troop about how to submit order card orders. Note: While Digital Cookie orders flow automatically to eBudde, paper order cards entered this way do not. If you would like parents to enter order cards this way, you will need to download a report from Digital Cookie and enter those orders in eBudde. See step-by-step instructions for parent order entry in Digital Cookie on the Cookies+ page for girls and families at girlscoutsem.org/cookies.
Troop Cookie Manager Guide 21 Troop Cookie anager Guide 21
Program Timeline
January 31 Troop Initial Early Order Deadline
• Order card orders entered by parents through Digital Cookie do not flow automatically to eBudde. TCMs will need to download the Digital Cookie report and enter the packages by variety in eBudde. Digital Cookie orders placed by customers online will automatically feed to eBudde and do not need to be entered. • Note that at times, Digital Cookie orders can take a bit to make it in to eBudde, if you have a Girl Scout who you believe should receive initial early order rewards based on an order that has not appeared in the system, please reach out to the Answer Center • When submitting your troop’s Initial Early Order, you will also need to confirm your delivery location and time, and your initial early order rewards • Once you submit your troop’s Initial Early Order, your orders will be locked, any additional Digital Cookie orders placed after that time will need to be picked up separately or distributed through your troop’s extras; packages after submission will not count toward Initial Early Order rewards. TCMs will be locked from entering additional orders in eBudde at 10 pm CST. If you need assistance entering your Initial Order, contact your Neighborhood Cookie Manager or the Answer Center. • If orders are not submitted, what is in eBudde on Feb. 3 will submit automatically
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22 Troop Cookie Manager Guide
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Program Timeline
February 16-March 4 Cookie Delivery, Booth Sales and Goal Getter Orders • Troops pick up cookies from initial early order to distribute to girls for delivery starting February 16 • Council-scheduled Cookie Booths begin February 18 • Distribute booth cookies and troop extras to girls in eBudde as sales occur • Set expectations with parents in your troop around cookie orders, frequent money collection and picking up additional cookie orders, and remember that you can designate another trusted adult to be a Cupboard Pickup User in eBudde so they can pick up cookies too • Resources for Troop Cookie Booths are available on pg. 57. • During this time, Girl Scouts will still be able to take orders through Digital Cookie and the Goal Getter Order card, see the participation chart on pg. 14 for more information
Cookie Cupboards • Additional cookies for cookie booths and goal-getter orders can be obtained at a Cookie Cupboard. You must place a Pending Order through eBudde for your chosen Cupboard. This will require you to select the Cupboard location, date and time of pickup, as well as cookie quantity/variety.
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Cookie Booth Sales
Goal Getter Orders
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Program Timeline March 4 Digital Cookie Girl Delivery Option Ends Check in with families for any last minute orders and final Digital Cookie Girl Delivered cookies needed March 8 First ACH Withdrawal- Canceled Troops would normally receive an email the week of March 3 regarding the ACH, due to the delay in initial order delivery, there will only be one ACH withdrawal at the end of the cookie season. March 14-April 1 Cookie Clean Up Week • Troops can continue to sell or transfer remaining cookies, including last minute cookie booths, door-to- door walkabouts and Digital Cookie through April 1 • Reach out to your troop families to help offload any extra troop cookies. Contact your Neighborhood Cookie Manager for ideas if needed. • Near the end of the season, some cupboards may begin to close. Final cupboard dates will be available through eBudde Cookie News emails and the eBudde app • Be sure to allocate all troop extras to girls in eBudde, as well as allocate any booth cookie sales, etc. that the troop did during the season. You should have zero cookies left in your troop inventory by program end if this is done correctly. This should be done before you submit your troop’s final rewards.
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26 Troop Cookie Manager Guide
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