2025 Troop Cookie Manager Playbook

• Then report the incident to Council by calling the 24-hour emergency contact number: 314.592.2300, 314.388.6373 or 1.800.727.4475

• Contact the patient’s emergency contact using the information from their Health History Form

• Direct all media requests to the GSEM Marketing and Communications Department

Council staff will:

• Arrange for additional assistance at the scene, if needed

• Provide assistance in contacting a patient’s emergency contact, if needed

• Handle media inquiries. Council staff is trained to work with the media

Within 24 hours of the accident:

• Complete a Standard Incident Report, available on the Council website and in this toolkit

• Document the circumstances and include names and addresses of witnesses. Submit the completed report to the Director, Risk Management, or another Council staff member with whom you are already in contact

Preparing Troops for Emergencies As you know, emergencies can happen. Girls need to receive proper instruction in how to care for themselves and others in emergencies. They also need to learn the importance of reporting to volunteers any accidents, illnesses or unusual behaviors during Girl Scout activities.

You can help girls by keeping in mind the following:

•

Know what to report

• Establish and practice procedures for weather emergencies

• Establish and practice procedures for such circumstances as fire evacuation, lost persons and building-security issues

• Assemble a well-stocked first-aid kit that is always accessible

82 Troop Cookie Manager Playbook