2022 Girl Scout Cookie Booth Guide

A Guide to Cookie Season Success girl scout cookie booths

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Cookie Booths are a time-honored tradition for many Girl Scout troops. They are a great opportunity for girls to meet new customers and build people and money management skills. While many things about cookies remain the same this year, some things could look different, including cookie booths. We’re excited to see the innovation our Cookie Entrepreneurs bring to the program and we know together we’ve got this!

Council-scheduled Cookie Booth dates are February 18 – March 20, 2022.

Talk with your troop about how the troop can participate this year. Safety is always top of mind – no matter how you’re selling cookies this year we appreciate your flexibility and commitment to Girl Scout safety and experience.

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IN THIS GUIDE WE WILL COVER: Safe Cookie Booth Guidelines......................................................................................................................4 Safe Booth Practices...........................................................................................................................................................5

Cookie Booth Ideas.......................................................................................................................................7

In-Person Booths.................................................................................................................................................................8 Drive-Thru Booths................................................................................................................................................................9 Virtual Booths........................................................................................................................................................................12 Booth Resources..................................................................................................................................................................15 Getting Extra Cookies for Your Cookie Booth............................................................................................................15

Cookie Booth Scheduling.............................................................................................................................16

Reserving a Council-Scheduled Booth..........................................................................................................................17 Submitting a Troop-Scheduled Booth...........................................................................................................................18 Recording Booth Sales in eBudde..................................................................................................................................18

Cookie Booth Incident Procedures..............................................................................................................20

Safety Procedures................................................................................................................................................................21 Standard Incident Report Form......................................................................................................................................24

Appendix.......................................................................................................................................................27

Troop Pick Up Orders.........................................................................................................................................................28 In Hand Tip Sheet.................................................................................................................................................................33 Booth Credit Card Sign.......................................................................................................................................................34 Booth Inventory Sheet........................................................................................................................................................35 Cookie Booth Location Ideas............................................................................................................................................36 Cookie Collaborator Letter and Form............................................................................................................................37 Cookies For A Year Booth Flier.........................................................................................................................................39 Project Thank You Box Wrap.............................................................................................................................................40

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safe cookie booth guidelines

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SAFE COOKI E BOOTH GUIDELINES

Our safety measures outlined in this toolkit are subject to change and will be updated to reflect new information and regulations from experts. Please check for any COVID-19 updates on the Girl Scouts of Eastern Missouri website. All changes will be communicated to our membership throughout the season. Participants must follow the COVID-19 Troop Meeting and Volunteer-Led Activity Protocol when planning and determining adult and girl participation in all Cookie Program activities. It is more important than ever to adhere to the standards of booth staffing. Adults should understand that signing up for a Council-Sponsored booth or requesting a booth from a local business assures location managers that certain guidelines will be followed. • No more than four (4) Girl Scouts and two (2) Adult Volunteers (two are required) should be at a traditional cookie booth. Up to six (6) girls and four (4) adults can be allowed at drive-thru booths so long as adequate physical distancing is maintained. Larger troops can schedule shifts to give all girls (and adult volunteers) the opportunity to participate. Individual girl pop-up, or lemonade stand-style neighborhood cookie booths require one adult for supervision. • Girl Scouts of Eastern Missouri is a mask wearing organization. When required by the local county/ municipal/jurisdictional guidance, or the facility where the event is being held (the strictest of the two), Girl Scouts and their adult volunteers are required to wear a mask.

• Clean and disinfect frequently touched surfaces such as money boxes, mobile devices used for payment, and tables.

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• Participants are expected to wash hands with soap and water for at least 20 seconds or use hand sanitizer prior to and after using common equipment and supplies, after each transaction handled, after using the bathroom and after blowing nose, coughing or sneezing. Use hand sanitizer with at least 60 percent alcohol. If using gloves, they must be changed after each customer transaction. • Encourage customers to use touchless payment options, when available. Minimize cash handling and use credit cards and mobile devices where possible. The Digital Cookie app is the council-recommended credit card processing system. The troop can use the in-hand payment feature on the app when the troop has set up its troop Digital Cookie link.

• Troops are responsible for bringing their own table, hand sanitizer, disinfecting wipes, extra masks, marketing supplies, secure cash/check container and trash bags

When exchanging paper and coin money

Do not touch your face afterward

Ask customers to place cash on the table rather than directly in your hand Place money directly on the table when providing change back to a customer Wipe down the money box/envelope and mobile device used for payment between users

Sanitize hands after each transaction

Find more information about cookie booth etiquette on pg. 16.

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COOKIE BOOTH ideas

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IN-PERSON BOOTH IDEAS

Girl Scouts of Eastern Missouri is happy to continue our Council-scheduled booth partnerships hosting traditional in-person booths. Council partners should not be contacted by individual troops to schedule. Even if certain partners or locations are not available, our council has larger agreements in place with these partners. Council partners include: Schnucks, Dierbergs, Walmart Sam’s Club, Walgreens, Lowe’s, Field’s Foods, GNC, Kaldi’s Coffee, Upper Limits, Magic House, JOANN Fabric and Crafts, Planet Fitness and Dunkin Donuts. Troops are encouraged to contact locations other than those scheduled by Council and request approval to hold a cookie booth. Ask families in your troop if they have connections in the community that could provide a booth location. • Consider a donation booth instead of a product booth. These booths are solely focused on customers supporting Project Thank You—a great way for girls to show the community how important service is to them while minimizing touch points in customer transactions. These booths do not require inventory and Girl Scouts only take payment for the donated boxes of cookies. Traditional in-person booths are a cornerstone of the Girl Scout Cookie Program, but there are lots of ways to eat, share and show communities we care. This year presents an opportunity for Girl Scout Troops to think outside the box and innovate new ways to reach their cookie customers! When finding or signing up for a Cookie Booth, check out the location on Google Maps and consider the needs of your troop: do you have first time booth sellers who might need a quieter booth spot or goal getters who would thrive in a high-traffic area? POP UP NEIGHBORHOOD COOKIE BOOTHS • Having trouble finding a booth location that works for you? Think outside the box—try having a pop-up booth at your church or during an event in your neighborhood • Consider having customers order online through your Girl Scout’s Digital Cookie link and selecting girl- delivery. Then, email your customers and let them know when your pop up booth will be available for pickup. This option allows customers to pay in advance contactlessly! COOKIE BOOTH PICKUP New this year, Digital Cookie offers the option for troops to allow customers to order and pay for cookies in advance and pickup cookies at the booth. Find this option under the “Virtual Booths” tab on your troop dashboard. Find step by step instructions for this option in the appendix. • Advertise your troop’s booth on social media and let customers know to expect you. This should only be done if the booth is in a public location. Never share residential addresses publicly.

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DELIVERY PARTNERS This year, Girl Scouts of the USA is partnering with DoorDash as an exclusive delivery service to give even more customers access to Girl Scout Cookies! DoorDash enabled booths will be available at all three St. Louis-area Upper Limits Booth Locations. Junior, Cadette, Senior and Ambassador troops will be eligible to sign up for these booth spaces through eBudde beginning January 20. Please note, these booth are restricted by age and will require additional training for Girl Scouts and troop volunteers. Troops will supply their own inventory for these booths and technology to use DoorDash will be supplied through council.

DRIVE-THRU BOOTHS Drive-thru Booths allow easy pick up for customers without ever leaving their cars while maintaining the programmatic importance of people skills and money management for girls.

Girl Scout cookieS ® Are Here!

Drive-thru Cookie booths require: • A safe area of a parking lot with plenty of room for cars to not impede traffic and to keep girls away from cars. Does your community have an unused parking lot? You could reach out to the property owner and see if they would donate the space for your troop or Neighborhood to share for drive-thru booths this season. Drive-thru CookieZONE!

• Permission from the business or parking lot owner to use their lot and any necessary local permits

• Two required adults, up to 4 adults allowed and a maximum of 6 girls

• Once booth is secured, request your location approval through eBudde as a My Sale. Enter “Drive-Thru” in the contact field

Getting ready, your drive-thru booth supply recommendations: • Orange cones and arrow markers showing which way to enter and exit. Two entrances are recommended so drivers can enter and exit without backing up

• Lawn signs and other marketing pieces to bring attention to your booth

• Menu cards for customers to select cookies

• A table to display cookies, store your supplies, take payments and make change

• A pop-up tent to protect you (and your cookies) from the weather

• Hand sanitizer and wipes to clean tables, chairs and your hands throughout the day

• Trays or bins that can be easily cleaned for safe money transactions

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Get ready for your drive-thru: • Have girls create marketing signs to encourage customers and relay information between stations

• Review vehicle safety with your troop and remind girls never to approach vehicles alone

• Create a plan for designated duties and make sure everyone knows how to participate on booth day

Drive-thru day: • Create a “safety zone” to help girls and customers stay a safe distance from any moving cars and maintain social distancing. • Consider the roles girls and adults will take on for the booth. Have girls switch during the shift so they get experience in more than one role. Below are some suggestions. 1. Girls to listen for and prepare or bag the customer’s order 2. Girls to make correct change or process transactions 3. Designate an adult to take payment and make sure correct change is made (if girls are younger) 4. Girls to advertise the drive-thru or advertise cookie varieties to waiting customers 5. An adult designated to direct traffic and hand order cards to customers as the enter the drive-thru lanes.

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DRIVE-THRU BOOTH EXAMPLE DIAGRAMS

SAFETY ZONE

START HERE

END HERE

STATION 1

STATION 3

V

SAFETY ZONE

• Customer drives up to station 3 • If paying with cash, customer’s change is returned at this station. • After basket is empty and customer drives away, basket is to be sanitized

• Customer drives up to station 1 • Adult volunteer stands 6 feet away from car and takes cookie order • Volunteer lets Girl Scout know what cookies to have ready at station 2 • Customer utilizes basket at end of table to deposit payment method • Volunteer asks customer to roll up window while grabbing basket with payment • Volunteer processes payment using OCR card scanning

STATION 2

Smaller troops may opt for a smaller drive thru with a single table station where cars drive up to the table to pay and purchase.

V

• Customer drives up to station 2 • Girl Scout will get order ready and place on table • Customer is asked to open back seat or trunk of car • Volunteer takes order from table and deposits into back of vehicle and sends customer to station 3

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VIRTUAL BOOTHS

Tech savvy troops can host a booth from the comfort of their homes by hosting a virtual booth! Using the troop Digital Cookie link, your troop can share with customers near and far who want to purchase cookies for shipping or donation.

Consider hosting a Facebook Live to promote your virtual booth. Have girls participate in creating a theme, script or activities to share during the virtual booth.

Here’s how it works:

STEP 1: Invite girls to brainstorm how they can help others with Girl Scout Cookies Girls will undoubtedly want to do their part, and there’s never been a better time for a donation program that enables customers to donate cookies. Would girls like to encourage customers to support Project Thank You? Or send cookie packages to surprise elderly neighbors or to someone in need? There are certainly many people who wold be cheered by Girl Scout Cookies.

The Social Media Toolkit is full of social resources. Find it at girlscoutsem.org/cookies .

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STEP 2: Create a social media or video conference event or schedule a livestream

Invite girls (with proper supervision) to go live on Facebook or Instagram to reach large numbers of potential customers. You can also set up a Facebook Event (see directions below) or set up a Zoom link to share with your customers. Remember: Girls should review and apply the Digital Marketing Tips for Cookie Entrepreneurs and Families at girlscoutcookies.org/digitalmarketingtips . STEP 3: Make it personal and make it fun Graphics Check out all the Virtual Girl Scout Cookie Booth graphics available in the Social Media Toolkit at girlscoutsem.org/cookies .

Girl bling Customers love to see personal touches from girls at booths, and the same is true online. Encourage girls to bling their virtual booth by providing them with custom artwork, cookie backgrounds, photos and videos. Digital Cookie® If girls have Digital Cookie links to share, place them front and center. If any girl doesn’t have a Digital Cookie page, now is a great time to encourage her to sign up so she can take her sales and marketing efforts to the next level by going online.

STEP 4: Consider the logistics

Troops can set up their troop Digital Cookie link for girl-delivery. Make sure to communicate to customers when and how they can expect delivery from your troop. Adult supervision is required during girl delivery; Daisies, Brownies and Juniors must be accompanied when delivering cookies. Scheduling porch drop-offs for cookies is one contactless way to deliver cookies.

How will you handle payment? Use your troop’s Digital Cookie girl-delivery link to process payments for your virtual booth.

Pick Up New this year, Digital Cookie offers the option for troops to allow customers to order and pay for cookies in advance and pickup cookies at a traditional booth. Find this option under the “Virtual Booths” tab on your troop dashboard. Find step by step instructions for this option in the appendix.

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STEP 5: Invite friends and family Encourage girls to mention their goals, what they are going to do with their troop funds and how they are helping their community. STEP 6: Promote on social media and in your community As you know, go-getter Girl Scouts can and will bring out the good in any situation! Now more than ever, girls are spending time in virtual settings and engaging in social media, so an online experience comes naturally to them. Using all GSUSA safety guidelines, encourage them to go big with social sharing to drive customers to their Virtual Cookie Booth (their Digital Cookie site). They will love making a virtual pitch or creating videos to direct customers to their site. #VirtualCookieBooth Be sure to use #VirtualCookieBooth in all your posts AND encourage your customers to share a photo with their Girl Scout Cookie packages using the same hashtag. You can even leave a note with their delivery! STEP 7: Celebrate and share your success! Let everyone in your social channels see how the girls are helping their community with their #VirtualCookieBooth. Together, we can build momentum nationwide! Be sure to plan for celebrating and rewarding all those amazing girls.

Safety must be everyone’s top priority.

• Check Girl Scouts of Eastern Missouri’s website for Cookie Business Badges and Entrepreneur Family Pins girls can earn

Be sure to review and follow Girl Scouts’ safety guidelines available at girlscoutsem.org/cookies.

• Explore girlscouts.org and littlebrownie.com to find yummy cookie recipes and creative ways to celebrate success

• Encourage girls to plan a celebration in-person or virtually

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COOKI E BOOTH RESOURCES

The Girl Scouts of Eastern Missouri Shop sells a variety of cookie merchandise, including tablecloths and signs. Ask the shop staff how to create your own booth kit your troop can use year after year!

Troops may also wish to check out a cookie booth resource kit from Product Programs. A limited number of kits will be available through your District materials closet. Kits include cookie costume, yard sign, originals of flyers, a tablecloth. Kits are reserved on a first-come, first-served basis.

Want to print or get inspiration for your own booth marketing materials? Visit your eBudde Help Center and click on Cookie Booth. Additional resources can be found at girlscoutsem.org/cookies .

After you’ve completed your Cookie Booth, remember to thank your partners at the business location! Your troop could get together to decorate and write thank you cards or record a short video message to share with your partners. There are resources and templates for thank you cards among the Little Brownie resources as well.

GETTING EXTRA COOKIES FOR YOUR COOKIE BOOTH

If your troop did not order troop extras during the initial order period, you’ll need to secure additional inventory for your booths. Our Cookie Cupboards are here to serve your needs! Cookie Cupboards are primarily volunteer-run cookie “stores” around the council. You must place a “Pending Order” in eBudde to schedule a Cookie Cupboard appointment. Drop-ins are not accepted. To place a pending order, click on the Transactions tab in eBudde, “Add a Transaction.” To view cupboard location information, click on the Reports tab, then click on the Cupboard Information Report.

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COOKI E BOOTH ETIQUETTE

Guidelines • Conduct of girls and adults should be in accordance with the Girl Scout Promise and Law, remembering they are guests of the location • Troops may not accept donations other than Project Thank You and Gift of Caring at cookie booths • Retail prices of cookies cannot be changed • Expired cookies cannot be sold • Troop booths are up to four hours long with a maximum of four girls; minimum of two girls; and two adults working the booth at a time (no tag-a-longs; no pets/animals) • Girls should wear their uniform or a Girl Scout T-shirt and must be under adult supervision at all times • Troops are responsible for items needed to run their booth and should remove all trash • Booths must be held within our council jurisdiction; the state of Illinois is outside of our jurisdiction • A permit may be required to hold a cookie booth; check with municipality or booth partner in advance • Troops must ask for a certificate of insurance from their troop-scheduled booth partner if the booth will be within the doors of a business

• Review Product Programs activities in Volunteer Essentials for full booth guidelines

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COOKIE BOOTH SCHEDULING

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SCHEDULING A COOKI E BOOTH

RESERVING COUNCIL-SCHEDULED/SUBMITTING TROOP-SCHEDULED COOKIE BOOTHS IN EBUDDE Council-Scheduled Booths Council-Scheduled booths will be available through eBudde starting on January 20 for troops. When signing up for booths, please act as a sister to every Girl Scout and sign up only for the dates and times which you know you can staff. If you need to cancel a booth, please release the slot in eBudde so that other troops can sign up. Current partners for Council-scheduled booths include Walgreens, Lowe’s, Field’s Foods, GNC, Kaldi’s Coffee, Upper Limits, Magic House, JOANN Fabric and Crafts, Planet Fitness and Dunkin Donuts. If you do not see a specific store location in eBudde, it means the particular location did not agree to host a cookie booth. Please do not contact the store directly. To begin selection of your Council Booth Sales, go to the Booth Sales tab and press Free Slots, click on the plus sign next to the city in which you are interested in holding a booth sale. Then choose the store and location by clicking on the plus sign next to it. Choose the date and time range you are interested in by clicking directly on the text. This will bring up a small screen on the right which will show the available time frames. To select the time period, click on the space to the right of the time that you are interested in. To deselect it, you just need to click the space again. Once selected, click on the submit button to reserve your location and time. You will receive a message that your time is reserved. Click OK on the message window to proceed. NOTE: If you do not see the message, your time slot was NOT reserved. Be sure to wait for the message and Click OK. You can also be put on a waitlist for a booth location for a specific date. Click the Notify Me if Slots Open button. eBudde will then send an email to everyone on the waiting list if any one or more of the slots become open. You will have to sign up on eBudde if you receive a notification of an open booth. It will still be first- come, first-served.

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Submitting a Troop-Scheduled Booth

Troops are encouraged to contact locations other than those scheduled by Council and request approval to hold a cookie booth. Ask families in your troop if they have connections in the community that could provide a booth location. To schedule your own booth location, please take the Cookie Collaborator Letter to a local business. You should request a Certificate of Insurance if your planned booth will take place inside the doors of the business. Please remember to check the Council-Scheduled booth listings before contacting a business. Partnership agreements with these companies require all booth scheduling to be done through council in eBudde. After you schedule your troop-scheduled booth, please report that booth in eBudde so we can help customers find you. Use the dropdown to select the My Sales option. Click on the text of Add a Location. A window on the right will be displayed so you can enter the information necessary. To ensure that information is clearly reflected in the Girl Scouts USA Cookie Booth Finder, please double check your submission before clicking “Add” to ensure that the address and business name are listed correctly. Click Add once all the information is entered. The system will display a confirmation window. Your request is in a Pending status until reviewed. It will be approved or denied by an authorized council designated person. Troop-scheduled booths are reviewed for approval once/week. Please submit booths as far in advance as possible. On the left, the color-coding and view status functions identify the status of the request. Booth locations may show as pending, approved or denied. A troop can record their booth site sales. The troop records total packages sold and then can distribute those packages to the girls. You can record sales for both council sites and troop requested sites. In order for Girl Scouts to be eligible for this year’s booth sales patch, the Troop Cookie Manager must record their booth sales by selecting the “Bth” checkbox or the Recording Booth Sales function when distributing the packages sold to Girl Scouts who participated in the booth. Select Record Sales from the drop-down list in your Booths tab. The system will display the booth sites that the troop has signed up for or reported. Sales are listed in chronological order, oldest to newest. If you have recorded sales for a booth site, it will appear gray in the list. You can still open and edit if necessary. Recording Booth Sales in eBudde Remember, all booth sales should be in girl-appropriate areas. A good rule of thumb is, if girls cannot legally patronize the business, they shouldn’t hold a booth there.

Find more information on how to record booth sales in the eBudde Help Center.

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Releasing a Council-Scheduled Booth

To release a council-scheduled cookie booth, select “View Full Calendar” on the right side of your eBudde dashboard, a red “Release” button will appear next to the booth, selecting this will cancel your reservation and notify any troops on the waiting list. If you have a troop-scheduled booth that is in eBudde, please be sure to let a booth site contact know you need to cancel or reschedule. Then, in eBudde, click on Booth Sites, click My Sales on the drop down. Find the booth you are canceling and click on it. Click Delete to remove it entirely from eBudde, or enter updated date and time information, then click Update.

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COOKIE BOOTH incident procedures

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COOKI E BOOTH INCIDENT PROCEDURES

If you feel the environment or cookie activity setting is unsafe for the girls, please use your best judgment about whether to stay or not. If you are at a cookie booth activity and you opt to close early, please notify the business contact that you are doing so. You can send a follow up message to answercenter@girlscoutsem.org with information about the situation.

Always have girls’ health history/permission forms on hand when conducting troop cookie activities.

IF THERE IS AN ACCIDENT Although you hope the worst never happens, you must observe Council procedures for handling accidents and fatalities. At the scene of an accident, first provide all possible care for the injured person. Follow established Council procedures for obtaining medical assistance and immediately reporting the emergency. To do this, you must always have on hand the names and telephone numbers of Council staff, parents/ guardians and emergency services such as the police, fire department or hospital.

When an accident occurs:

• Remain calm

• Do not approach if doing so places you at risk

• Give priority attention to providing all possible care for injured persons. If there is any possibility of a head, neck or back injury, do not move the injured person unless she/he is in immediate physical danger

• Contact emergency medical personnel and law enforcement officials as appropriate

• If medical treatment is required or the accident results in a fatality, first call 911 and a responsible volunteer must remain at the scene.

• Then report the incident to Council by calling the 24-hour emergency contact number: 314.592.2300, 314.388.6373 or 1.800.727.4475

• Contact the patient’s emergency contact using the information from their Health History Form

• Direct all media requests to the GSEM Marketing and Communications Department

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Council staff will:

• Arrange for additional assistance at the scene, if needed

• Provide assistance in contacting a patient’s emergency contact if needed

• Handle media inquiries. Council staff is trained to work with the media

Within 24 hours of the accident:

• Complete a Standard Incident Report, available on the Council website and in this toolkit

• Document the circumstances and include names and addresses of witnesses. Submit the completed report to the Senior Manager, Risk Management, or another Council staff member with whom you are already in contact PREPARING TROOPS FOR EMERGENCIES As you know, emergencies can happen. Girls need to receive proper instruction in how to care for themselves and others in emergencies. They also need to learn the importance of reporting to volunteers any accidents, illnesses or unusual behaviors during Girl Scout activities.

You can help girls by keeping in mind the following:

• Know what to report

• Establish and practice procedures for weather emergencies

• Establish and practice procedures for such circumstances as fire evacuation, lost persons and building- security issues

• Assemble a well-stocked first-aid kit that is always accessible

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First Aid and CPR

Emergencies require prompt action and quick judgment. For many activities, Girl Scouts require that a first- aider (a registered, background checked and approved adult volunteer certified in Adult and Child First Aid/ CPR/AED) be present. For that reason, if you or another adult volunteer can take an Adult and Child First Aid/ CPR/AED course from a Council-approved agency, do it! Safety Activity Checkpoints will always specify when a first-aider is needed. Note: The following healthcare providers may also serve as first aiders: physician, physician’s assistant, nurse practitioner, registered nurse, licensed practical nurse, paramedic, military medic and emergency medical technicians who have current certification in Adult and Child CPR/AED

First Aid Kits

Make sure a general first-aid kit is available during your troop cookie activity. Be aware that you may need to provide this kit if one is not available at your cookie location. You can purchase a Girl Scout first-aid kit, you can buy a commercial kit or you and the girls can assemble a kit. The American Red Cross offers a list of items that can be included in its Anatomy of a First Aid Kit, which can be found at redcross.org

Note: The American Red Cross list includes aspirin, which you will not be at liberty to give to girls without written parent/guardian permission. You can also customize a kit to cover your specific needs.

In addition to standard materials, all kits should contain the Girl Scouts of Eastern Missouri’s 24-hour emergency number, 314.592.2300, as well as local emergency telephone numbers. Girl Scout activity insurance forms, incident reports and health histories are located on the Council website.

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Standard Incident Report

This form should be used to report any incident, injury or accident involving any person(s) participating in a Girl Scout activity, even when no medical attention is required. The completed form should be submitted as soon as possible to the Council staff member with whom you are working (such as your district’s Community Engagement Manager) or to Dan Sise , Senior Manager, Risk Management at dsise@girlscoutsem.org .

Location of incident: Name of program: Date of incident (day of week and mm/dd/yyyy) : Type of incident ( check ) : Verbal Physical Accident Other (describe) :

Time: _________ am / pm

First and last name of primary person involved: Date of birth (mm/dd/yyyy) : Best phone # (including area code) : Email: Address: City/state/ZIP: Other involved person(s): 1. 2. 3. If primary person involved was a minor: Name of parent/guardian: Date/time parent/guardian was notified:

Age:

Sex:

How? By whom (name and position—Troop Leader, Event Director, First Aider, etc.) ? Parent/guardian response:

If parent/guardian not notified, why not?

Describe detailed sequence of activity, including what involved person(s) was/ were doing at time of incident.

KD/sa 7/9/2015 C-075 Updated JCR/cl 1.22.20

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Where did incident occur? Specify exact location of person(s) involved and any witnesses. Attach drawing, if possible.

Was any equipment involved? If yes, what kind?

Were there any injuries? If yes, specify to whom, type of injury and part of body affected.

Emergency procedures that were followed at time of incident:

By whom (name and position—Troop Leader, Event Director, First Aider, etc.) ?

Was medical treatment sought? If yes, describe.

Could incident have been prevented? No Yes If yes, how?

Additional comments?

Witnesses (attach signed statements, if possible) : Witness 1 (name and position) : Best phone # (including area code) :

Email:

Witness 2 (name and position) : Best phone # (including area code) :

Email:

Council staff notified (e.g. Community Engagement Manager, Camp Senior Manager, Program Manager, etc.) : Name: Date notified: Name: Date notified:

Report submitted by (name and position) :

Date:

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bOOTH gUIDE APPENDIX

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Troop Pick Up Orders

Troop Pick Up Orders New this year-your troop can offer customers the option to pre-pay for an order for pickup at a cookie booth your troop has scheduled. Just a few steps to set up that option for the cookie booths you have signed up for in your booth scheduler and then treat the pickup orders similar to a cookie delivery. Setup Customer View Orders

Setup

Start by navigating to the “Virtual Booths” tab on your troop dashboard.

Start by selecting an existing cookie booth from your list by clicking on “Add Pick- Up Option”

Digital Cookie TM 2022 © 2021 Girl Scouts of the United States of America. All Rights Reserved.

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Troop Pick Up Orders

Once you have selected a booth to add a pickup option for customers to, you will need to enter a few details about when the customer will see that pickup location as an option.

NOTE! Consider ending that option 12- 24 hours before the booth sale will begin so you have time to review and approve all orders. If you have concerns about inventory for pickup orders, consider ending the option even earlier so you can secure the necessary product for the orders.

If you need to edit or delete your pickup locations, you can view your list of pickup locations and edit or delete them.

Important! If you cancel a booth in eBudde, you must delete the booth from here so customers can no longer select it as a pick-up option. Check your orders tab for any orders that were scheduled to be picked up and make alternate arrangements or cancel and refund them

Digital Cookie TM 2022 © 2021 Girl Scouts of the United States of America. All Rights Reserved.

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Troop Pick Up Orders

Customer View

When the customer gets your troop link and wishes to make a pickup order, here is what it will look like for them. They select “I’ll pick up the cookies” as an option at checkout

They will be asked for a zip code and see your booths with pick up options closest to that zip code. They will select with booth location and date/time they want to pick up those cookies.

Digital Cookie TM 2022 © 2021 Girl Scouts of the United States of America. All Rights Reserved.

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Troop Pick Up Orders

The checkout screen will automatically populate the address as the pickup location.

Customers will receive an email letting them know their order needs to be approved and letting them know if it was approved or not after you review it. It will also remind them of when/where they are picking up their cookies.

ORDERS As customers order cookies to be picked up at your cookie booth, those orders will need to be reviewed and approved within 5 days of the order being placed. To review the orders navigate to your “My Troop Orders”

Digital Cookie TM 2022 © 2021 Girl Scouts of the United States of America. All Rights Reserved.

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Troop Pick Up Orders

Scroll down until you see the Pickup orders section, below the delivery section.

You can check the box in front of the customer order to approve or decline it. If you approve it, it will move into the “orders to pickup” section. In the orders to pickup you can click on any of the column headers to sort the orders. You can also check the boxes in front of the orders to select some or all of the orders to export to get a list of orders to prepare for your booth sale, When the customer has picked up their order, be sure to mark the order as “Order Picked Up” so that it will clear our of your list of orders that need attention.

Digital Cookie TM 2022 © 2021 Girl Scouts of the United States of America. All Rights Reserved.

Troop: Pick Up Order_v1 – 5

32 2022 Booth Guide

Girl 13+ Site Setup

Cookies In Hand Payment

Cookies in Hand Payment Through the Digital Cookie App Previous steps : The Digital Cookie App requires a registered and published Digital Cookie sales site, either through an individual Girl Scout account or the Troop Cookie Link. The app is not available for use by volunteers to manage the entire troop’s Digital Cookie sales, only individual accounts. Once the Digital Cookie Site has been set up and

published, parents/caregivers can download the Digital Cookie app through the Apple or Google Play stores. Log in using your Digital Cookie account information. After logging into the account, the user will be able to select between Girl Scouts and Troops

associated with their Digital Cookie account. Note: The Troop option will only appear for families if the troop has registered a Digital Cookie Troop Site. In Troops that have registered this site, all adults in the troop will be able to access this option on the Digital Cookie app. This allows multiple users to enter payments at a troop booth. Payments recorded through any of these accounts through the in-hand feature will be recorded in eBudde as payments only, with no packages associated with the transaction. Booth cookies or additional cookies sold through this process (not payments on initial order cookies) will have to be added to the Girl Scout’s account as

packages in eBudde to receive credit on the packages sold. After selecting which user they would like to take payments under, the user adds the appropriate cookies to the cart based on the customer’s request, or in the case of order card sales cookie delivery, based on their prior order.

After adding cookies to the cart, click Checkout. The user will be asked “How would you like to get your cookies?” Toggle the button next to “Free” by Give cookies to customer now. Click Continue.

The Digital Cookie app allows the customer to scan their card using Optical Card Reading (OCR) technology or by allowing the user to manually enter the card. Please note that use of this payment method requires a connection to the internet and limited personal information (email, zipcode and name) that m ust be associated with the customer’s payment.

Digital Cookie TM 2022 © 2021 Girl Scouts of the United States of America. All Rights Reserved.

In Hand Payments

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We are a cashless Girl Scout Cookie Booth!

That means we accept debit and credit cards

34 2022 Booth Guide

Booth Inventory sheet

booth location:

date:

troop number:

$__

$__

$__

$__

$__

$__

$__

$__

$__

Girl Scout S’mores ®

Adventurefuls TM

Lemon-ups ®

Do-si-dos ®

Samoas ®

Tagalongs ®

Thin Mints ®

Trefoils ®

Toffee-tastic ®

Starting Inventory

Packages Sold (Use Tally Marks)

Donations (Use Tally Marks)

Ending Inventory

Total Packages Sold

Start Time

End Time

Girl Scout On Duty

Adult Supervisors

Ending Cash

notes:

Starting Cash

−

Total Cash Collected

=

Credit Cards

+

Checks

+

Total Collected

=

adult signature:

The GIRL SCOUTS ® name and mark, and all associated trademarks and logotypes, are owned by Girl Scouts of the USA. The LITTLE BROWNIE BAKERS ® name and mark, and all associated trademarks are owned by Ferequity Inc., an affiliate of Ferrero Int’l, S.A. ®, ™ & © 2021 Ferequity Inc. CWC_061821

2022 Booth Guide 35

2022 Cookie Booth Location Ideas for Troop-Scheduled Cookie Booths (As always, with permission from the location manager )

Independent grocery stores

College campus

Sporting goods store

Independent hardware store

Movie theatre

Farmer ’ s market

Gas station/convenience store

Pet supply store

Hair salon

School/sporting event

Bank

Cookie Walkabout in neighborhood

Places of worship

Retirement center

Parking lot for cookie drive-thru

Fish fry event

Bowling alley

Pizza carry-out

Office building

Community center

Car wash

Neighborhood pop up booth Flea market/rummage sale *Ask parents in your troop if they have any special connections in the community that could help provide a booth location.

Troops are not permitted to contact the council scheduled booth partners listed below due to existing agreements. Scheduling is through eBudde and communications must go through the Product Programs staff, answercenter@girlscoutsem.org. Dierbergs Walmart and Sam ’s Club Schnucks Lowe’s Walgreens JoAnn Fabric and Crafts Dunkin Donuts Cotton’s Ace Hardware -Eureka Planet Fitness Field’s Foods Kaldi’s Upper Limits Novel Neighbor GNC PetSense

36 2022 Booth Guide

It’s Girl Scout Cookie Time!

Girl Scouts have been leading the way in the largest girl-led entrepreneurial program—the Girl Scout Cookie Program—for more than 100 years. Girl Scout Cookies® power new experiences and adventures for girls—experiences that broaden their horizons, teach them essential skills and launch them into a lifetime of leadership. And, guess what? All proceeds stay local! That means when community members purchase a package of cookies they are not only supporting girls’ success but also the success of the entire region, all while helping to build the next generation of female entrepreneurs! Girl Scouts are leading the way in building their cookie businesses and they need your help.

Girl Scout Cookie® booths hosted by local businesses offer Girl Scouts an amazing opportunity to build their programmatic skills and reach their goals. Girls begin selling door to door on January 8, 2022 and conduct booths at area businesses between February 18 and March 20, 2022. We value the partnership of the community in hosting booths for our troops during this time. Any assistance you can provide for our Girl Scout troops, such as hosting a booth or purchasing product from a troop, is appreciated by Girl Scouts of Eastern Missouri. This year more than ever, Girl Scouts are looking to power new adventures. With the arrival of our new cookie—Adventurefuls— Girl Scouts are excited to grow their business skills. We look forward to working with your business to provide Girl Scout Cookie Booth opportunities for our troops. Thank you for your consideration and support of Girl Scouting. If you have any questions or concerns you may contact me at mjohnson@girlscoutsem.org or 314.592.2362.

Sincerely,

Michelle Johnson, Director of Product Programs

2022 Booth Guide 37

Date:

Thank you for agreeing to host a Girl Scout Cookie booth at your location. The troop requesting this booth has agreed to the following:

• Booths will be held February 18-March 20, 2022 • Booths will be no longer than four hours in length • The troop may hold only one booth per location per day • Girl Scouts will always be supervised by adults from the troop

• No more than four (4) Girl Scouts and two (2) adult volunteers are permitted at a booth • The troop will encourage touchless payment methods to minimize cash handling • The troop will clean and disinfect frequently touched surfaces and are expected to wash/sanitize hands often • Girl Scouts of Eastern Missouri is a mask-wearing organization. When required by the local county/municipal/jurisdictional guidance, or the facility where the event is being held (the strictest of the two), Girl Scouts and their adult volunteers are required to wear a mask • Girls should limit close contact with others and maintain proper distance from customers • Girl Scouts and adults will be courteous to all customers and one another, and be respectful of your space and merchandise

• Troops are responsible for bringing their own table, signage, and safety supplies • Troops will leave the location as they found it, removing all trash and recycling

Troop

District

Neighborhood

Business Name Name of Business Location Manager Phone/Email for Business Location Manager Business Address and Zip Code

Date of Booth Booth Start and End Time

Name of Girl Scout adult who contacted the location

Name of primary Girl Scout adult expected to be at booth Phone

Date

Business location manager approval signature

38 2022 Booth Guide

Buy five packages of cookies to be entered to win free Girl Scout Cookies for a year! WIN GIRL SCOUT COOKIES FOR A YEAR! When you purchase five or more packages of Girl Scout Cookies this season your name will be entered in a drawing to win a year’s supply (52 packages) of Girl Scout Cookies! Complete the digital form to enter. Troop number: Complete the entry form at girlscoutsem.org/cookiesforayear to enter the contest!

39 2022 Booth Guide

The Five Skills 1. Goal Setting

2. Decision Making

3. Money Management 4. People Skills 5. Business Ethics

Project Thank You

Project Thank You

2022 Booth Guide 40

GREAT SALES TIP:

Cut out along edge,

fold and paste over

a Thin Mints box and display at booth to

encourage Troop to

Troop cookie sales!

2022 Booth Guide 41