2024 Troop Cookie Manager Guide

Booth Safety and Incident Procedures

If you feel the environment or cookie activity setting is unsafe for the girls, please use your best judgment about whether to stay or not. If you are at a cookie booth activity and you opt to close early, please notify the business contact that you are doing so. You can send a follow up message to answercenter@girlscoutsem.org with information about the situation.

Always have girls’ health history/permission forms on hand when conducting troop cookie activities.

If There Is An Accident

Although you hope the worst never happens, you must observe Council procedures for handling accidents and fatalities. At the scene of an accident, first provide all possible care for the injured person. Follow established Council procedures for obtaining medical assistance and immediately reporting the emergency. To do this, you must always have on hand the names and telephone numbers of Council staff, parents/guardians and emergency services such as the police, fire department or hospital.

When an accident occurs:

• Remain calm

• Do not approach if doing so places you at risk

• Give priority attention to providing all possible care for injured persons. If there is any possibility of a head, neck or back injury, do not move the injured person unless she/he is in immediate physical danger

• Contact emergency medical personnel and law enforcement officials as appropriate

• If medical treatment is required or the accident results in a fatality, first call 911 and a responsible volunteer must remain at the scene.

• Then report the incident to Council by calling the 24-hour emergency contact number: 314.592.2300, 314.388.6373 or 1.800.727.4475

• Contact the patient’s emergency contact using the information from their Health History Form

• Direct all media requests to the GSEM Marketing and Communications Department

80 Troop Cookie Manager Guide