GSEM Employee Handbook 2022-2023

An additional option for employees is the use of a third-party Ethics Hotline. All employees receive a wallet card with contact information at the time of hire and the contact information is posted in the breakroom and on GSNET.

• Website: www.lighthouse-services.com/girlscoutsem • Anonymous Reporting App: Keyword: girlscoutsem o Detailed app instructions here • Toll-Free Telephone:

o English speaking USA and Canada: 877-222-3114 o Spanish speaking USA and Canada: 800-216-1288

o Spanish speaking Mexico: 01-800-681-5340 o French speaking Canada: 855-725-0002 o Contact us if you need a toll-free # for North American callers speaking languages other than English, Spanish or French • E-mail: reports@lighthouse-services.com (must include company name with report) • Fax: 215-689-3885 (must include company name with report) This hotline is available to report any of the following: Ethical Violations Wrongful Discharge Unsafe Working Conditions Internal Controls Quality of Service Vandalism and Sabotage Discrimination Improper Conduct Alcohol and Substance Abuse Conduct Violations Fraud Threats Conflict of Interest Bribery and Kickbacks Theft and Embezzlement Misuse of Company Property Violation of the Law Violation of Company Policy Falsification of Contracts Falsification of Reports or Records ANTI-RETALIATION The Council believes it is important to provide employees with confidential, non-threatening alternatives for registering their concerns without fear of retaliation. The Council will not tolerate retaliation against employees in any way for registering a good-faith concern or complaint. A manager or employee may not retaliate against employees for bringing in good faith a concern or complaint. Retaliation, in the context of this policy, is an adverse employment action against an employee because the employee has lodged or supported a good-faith concern or complaint.

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